Cancellation Policy

Consumers are any natural person who enters into a legal transaction that is predominantly neither their commercial nor their independent professional activity can be attributed.

Right of Cancellations

You have the right to cancel this contract up to 24 hours before your selected booking date. In order to exercise your right of withdrawal, you must provide us (E-Mail address: info@samuitours.com) with a clear statement (via email with the subject “Cancellation”) of your decision to cancel this contract. To meet the cancellation deadline, it is sufficient to send the notification that you are exercising your right of cancellation before the deadline.

Consequences of the Cancellations

If you cancel this contract, we have to repay all payments that we have received from you, with the exception of transaction fees or processing fees, immediately and at the latest within 3 working days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you.